CIO as a Service
IT Head as a Service
Service Delivery Management
ERP Implementation
Project Management

APPROACH


As a first step, our team will understand your business needs and priorities, analyze the current state of IT, risks, and security requirements. In addition, with reasonable adoption of best practices and frameworks as a benchmark, prepare and submit a gap analysis, strategy, and road map for you. Upon agreement, we help you select a suitable service from our portfolio and determine the best engagement model for your budget to get started.

Approach to IT Strategy
CIO as a Servcie

CIO AS A SERVICE


CIO as a service suits small to medium-sized industries and offers the efficiency, flexibility, and expertise businesses need to manage their IT department cost-effectively than hiring a full-time CIO.

The service provides comprehensive support for effective IT governance aligned with business goals, IT operations management, large-scale implementations, applications delivery and support, IT security, staff administration, and performance improvement.  

Analyze present and future state and define IT strategy aligned with business goals.
Define a roadmap and initiate IT projects for organizational improvements.
Analyze and mitigate risks, resolve data safety, security, and compliance issues.
Lead and develop an IT team for better performance and continuous improvements.
Manage IT Finance efficiently and optimize cost.
Bring in technological transformation for better user experience and improved data visibility.
Steer the development and maintenance of IT systems for increased business benefits.
Own and govern overall IT. 


Virtual CIO is available at a reduced cost compared to the full-time CIO.
On-demand usage of expertise.
Executives can devote more time to the business.
In addition to maintaining a unique perspective, a Virtual CIO brings in best practices.
Less political and more accountable.
He can quickly bring in the most effective technologies and resources for the right price.
He can reduce employee turnover and transition delays.
Vendor negotiations and services improved.
In addition, he brings in all benefits that a regular CIO can provide.

MSMEs in:
Automotive
Engineering and Manufacturing
Paints & Chemicals
Construction & Engineering
FMCG
Healthcare
Hospitality Industries
Educational Institutions
IT & SW companies


IT Head as a Service

IT OPERATIONS & SERVICE MANAGEMENT (IT HEAD ROLE)


Our Consultant will take on the role of an IT Head or CIO and operate all infrastructure, network, and application services to ensure they run smoothly. We will keep a small IT team around to handle routine operations while we oversee them for you. With the help of ITSM based monitoring, we will maintain the service levels and let the business continue as usual.

Plan and execute a corporate IT strategy as per Organizational priorities.
Manage computer systems, networks, security and ensure data protection.
Take care of infrastructure and application deployments, maintenance & support.
Manage physical and logical security for IT assets, software licenses for authorized usage.
Implement ITSM best practices and help-desk processes to manage by metrics.
Ensure both infrastructure and application services are maintained and supported as per SLA.
Define disaster recovery and backup procedures and test them regularly to ensure business continuity.
Define and implement IT policies for efficient governance.
Manage vendors and contracts and review them periodically for better value.

Higher level of expertise.
Reduced Cost.
Reduced attrition results in improved retention.
Technology acquired at the appropriate price.
Streamlined processes to minimize the risks.
ITSM Increases operational efficiency & productivity.
Efficient IT helps the business run smoothly.
Partners perform effectively due to efficient SLA management and metrics.

MSMEs in:
Automotive
Engineering and Manufacturing
Paints & Chemicals
Construction & Engineering
FMCG
Healthcare
Hospitality Industries
Educational Institutions
IT & SW companies

Service Delivery Management

SAP & IT SERVICE
DELIVERY MANAGEMENT


SDM service suits customers from industries as well as technology providers.

For industry customers, we manage the project and work with the internal team and the service provider to deliver the solution.

On the technology provider side, we operate differently. We handle requirement analysis, SOW preparations, building and managing the delivery team, design, develop, test and deliver the solution, resolve issues and support, and ensure satisfaction from the provider's client.

Unlike the Project Manager Service, the SDM service continues even after the project is over until the service retires.

Identify requirements by working with business units and translating them into IT specifications.
Perform gap analysis between business requirements and present systems.
Establish the scope of solutions, timeliness, hours of operation, recovery aspects, and performance.
Clearly describe the services.
Define roles & responsibilities of customers, users, and system providers.
Define and agree on SLAs with the business, costs, and service quality.
Implementing & Measuring SLA performance, reporting results, and adjusting as necessary.
Manage Capacity, Availability, and continuity of the defined services.

Clearly defined systems reduce the risks.
Better financial management as the service costs are defined correctly.
Services delivered as per specifications.
Better utilization of resources.
More rapid resolution of issues results in enhanced customer satisfaction.
Improved processes and increased productivity.

MSMEs in:
Automotive
Engineering and Manufacturing
Paints & Chemicals
Construction & Engineering
FMCG
Healthcare
Hospitality Industries
Educational Institutions
IT & SW companies

Project Management

ERP IMPLEMENTATION &
IT PROJECT MANAGEMENT


An ERP system integrates many functions, like financial management, human resources, sales, and manufacturing, aiming for increased productivity and efficiency. To ensure a successful implementation, the organization requires an experienced leader to plan the project meticulously and manage the team efficiently.

Our ample experience in handling many ERP implementations and IT Projects will be of extensive use to you and simplify the change management. Our associate will act as a pivot and work with the internal team, consultants, and vendors to manage the project and complete it smoothly.

You will also benefit from the short-term engagement model as there is no lifelong commitment.

Prepare a comprehensive plan, validate and initiate the project.
Lead and execute the project through its stages and manage it efficiently.
Coordinate with stakeholders, functional heads, and users to complete the programme activities.
Monitor and report progress at frequent intervals and manage risks.
Conduct periodic meetings to discuss project status, involve sponsor, motivate, and drive better.
Ensure the project stays within the agreed scope and handle exceptions.
Plan and coordinate tests are completed thoroughly and ensure quality.
Manage Cut-over and Go-live activities and prepare for contingencies.
Manage successful Go-live and support for stability.
Appreciate and reward the team.



Goals achieved in a planned manner and benefits realized.
Improved process results in better performance.
Improved Productivity and reduced cost.
Team engagement improves the organization's culture and harmony.
More senior level of expertise available quickly.
Reduced Cost.
Timely completion of projects improves customer satisfaction and business growth.


MSMEs in:
Automotive
Engineering and Manufacturing
Paints & Chemicals
Construction & Engineering
FMCG
Healthcare
Hospitality Industries
Educational Institutions
IT & SW companies

ArdentPro

EMAIL & PHONE

[email protected]
+91 93608 47583
+91 94449 17483


ADDRESS
  • ArdentPro Systems (P) Ltd.,
  • 13/7, Venkatraman Street,
  • Perambur, Chennai.
  • Tamilnadu, India.
  • Pincode: 600011.